Work Experience

Lead Learning Design Manager, Promoted to Project Director

• Collaborated with senior management to determine scope for onboarding new projects

• Managed multiple simultaneous projects, making effective decisions, mitigating risk, tracking resource allocation, and monitoring project progress and scope to ensure on-time completions within budget

• Supervised learning designers, cultivating collaborative and professional working relationships with members of multiple simultaneous project teams while providing meaningful evaluations and feedback

• Assessed organizational curriculum needs and designed instructional goals to create interactive and engaging instructional content aligned with desired learning outcomes, assessment rubrics, and program goals

• Communicated scope, expectations, and project vision with program stakeholders, subject matter experts (SME), and design teams to develop new authentic learning experiences or translate existing curriculum to new delivery formats

• Ensured the integration of backward course design and universal design for learning (UDL) principles in the development of online learning materials including program framework and learning path plans, production blueprints, multi-level rubrics and performance assessments, and multi-media storyboards

Instructional Designer/Learning Technologist

• Consulted with faculty and SMEs on applying adult online learning best practices in learning management systems (LMS)

• Designed and implemented variety of LMS trainings (asynchronous and synchronous; online, in-person, and blended/hybrid)

• Created and managed resources and support materials for LMS and other educational technology end users

• Supervised a team of learning technology assistants providing LMS desk support for end users

• Assessed education technology products for efficacy and ensure they meet the needs of faculty and learners

• Served in professional association and cross-organizational committees and working groups to support departmental goals

• Designed and taught undergraduate and graduate information science courses as an adjunct lecturer

Circulation Supervisor

• Hired, scheduled, trained, supervised, & developed an evaluation system of university library circulation department staff

• Created a training & communication wiki for staff

• Researched and implemented departmental policies and procedures

• Implemented the use of instant messaging software between circulation assistants and senior staff

• Coordinated public service coverage and overall facility management during business hours

• Maintained circulation records and statistics

• Oversaw collection and recording of payments for library fines and fees